Discover how Sphinx Solutions built Falchion Xeniaa, an AI-driven hospitality & restaurant POS platform that eases operations & elevates guest experiences.

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Project Overview

Falchion Xeniaa and Sphinx Solutions created an all-in-one digital platform that streamlines daily restaurant operations and improves patron satisfaction. Order management, inventory control, staff administration, CRM, POS billing, table bookings, and financial data were all to be integrated into a single, user-friendly restaurant app. They were looking for a solution that could be used in cloud kitchens, bars, clubs, QSRs, cafés, and multi-outlet chains.

The customer required end-to-end restaurant app development services, including iOS and Android app development, as well as a scalable web dashboard. The platform required a POS engine, live order tracking, recipe-level inventory management, vendor coordination, waste monitoring, customer engagement features, billing compliance with GST, and detailed analytics.

Falchion Xeniaa also required a restaurant booking app experience where guests could reserve tables, join waitlists, or place online orders with minimal friction. This had to be supported by a central administrative portal allowing owners and managers to control menus, pricing, outlet settings, staff permissions, reports, and overall business performance.

Sphinx Solutions created a completely integrated hospitality platform that integrated mobile apps, POS systems, back-office tools, CRM capabilities, financial administration, and multi-outlet oversight to complete the ecosystem and make it simpler for eateries to run, expand, and provide great service.

Client Requirement

Unified Restaurant Management Platform Falchion Xeniaa desired a single, complete restaurant software that could handle billing, order processing, table reservations, kitchen coordination, menu management, inventory tracking, staff administration, and customer engagement from a centralised system.

Multi-Platform Mobile Applications The ‍client demanded a thorough mobile app development, which covered both Android and iOS app development, in order to make the platform accessible to restaurants, managers, and staff from any device and to let them have a seamless and uniform user experience.

Restaurant Booking & Table Management The client required full mobile app development, including Android and iOS app development, to ensure that restaurants, managers, and staff could access the platform from any device and have a seamless and uniform user ‍ ‌‍ experience.

Advanced POS & Back-Office Automation Falchion Xeniaa required a fast, modern POS system with capabilities for KOT printing, multi-counter billing, recipe-level costing, purchase orders, GRN management, wastage tracking, vendor coordination, and GST-compliant invoicing.

Inventory, Staff, and Workflow Management The platform required the modules for stock monitoring, reorder alerts, shift scheduling, attendance tracking, payroll support, access-level permissions, and performance insights to facilitate restaurant workforce operations.

CRM, Loyalty & Customer Feedback System One of the main features aimed at the inclusion of customer profiling, reward points, targeted campaigns, feedback collection, and automated engagement tools in the restaurant mobile app to assist businesses in loyalty creation and repeat customer visits ‍enhancement.

Technology Stack

Front-End

Back-End

Database

Servers

Problem Statement

Before collaborating with Sphinx Solutions, Falchion Xeniaa faced a major challenge: their ideal clients in the hospitality and catering sectors were operating businesses through different systems that didn't communicate with each other. One tool was used for billing, another for inventory, which was done on spreadsheets; orders were taken in person or through some apps without integration, staff and payroll were managed separately, and customer loyalty or feedback were handled via paper or different tools.

Large and small businesses such as cafés, cloud kitchens, nightclubs, and even multi-outlet chains were in dire need of a single digital solution that would serve them all. These businesses were looking for a mobile app development solution which comprises Android and iOS app development, a robust backend, real-time data sync, an offline feature, and a centralised admin dashboard.

Their work methods were uncoordinated, data got lost, and the growth potential was very limited if they did not have such a ‍system. The absence of one comprehensive end-to-end solution that could handle front-of-house, back-of-house, staff, inventory, orders, bookings, customer relations, and financials all in a single place was the main cause of inefficiencies, transparency, profitability, and‍‌ scalability.

Solutions Statement

Sphinx Solutions built a complete digital ecosystem for Falchion Xeniaa, transforming their concept into a fully functional restaurant app designed for F&B businesses. We have developed a single platform for our client, which facilitates order management, POS billing, KOT handling, menu updates, reservations, and customer engagement.

The enterprise had various attributes for the in-house meal, takeaway, and delivery sections. Our backend team designed a strong, expandable structure to link all the modules, thereby facilitating the exact coordination of orders, staff workflows, inventory, and billing even in several ‍outlets. The feature we engineered was a restaurant booking app module that enabled users to check table availability in real-time, make reservations, get on the waitlist, and receive automated notifications.

To support management and operations, we delivered a comprehensive web-based admin dashboard that centralised menu management, staff controls, inventory tracking, vendor procurement, financial reporting, CRM, and loyalty programs. Being a top restaurant app development company, we made sure that the mobile applications were user-friendly.

Development Process

Requirement Analysis

We first gathered Falchion Xeniaa’s needs for a complete restaurant app that could manage reservations, orders, POS billing, KOT flow, and multi-branch operations.

Architecture Planning

A secure and scalable backend was planned to support smooth Android app development, iOS app development, real-time order updates, and centralised restaurant management.

UI/UX Design

To guarantee quick order processing and easy table booking, our team developed straightforward, user-friendly interfaces for management, staff, and customers.

Feature Development

As a leading restaurant app development company, we built modules like POS, KOT routing, inventory tracking, menu management, CRM, loyalty features, and the restaurant booking app system.

Testing & QA

All features were thoroughly tested for speed, accuracy, stability, and consistent performance across devices.

Deployment & Support

The restaurant mobile app, staff operations app, and admin panel were deployed with full support and ongoing updates.

A Sphinx Solution Perspective

“Working on Falchion Xeniaa allowed us to build a restaurant app ecosystem that streamlines reservations, orders, and daily operations. The project strengthened our capabilities in restaurant mobile app development, especially in integrating POS, KOT, and multi-branch management. Delivering smooth performance through Android app development and iOS app development was a key focus, ensuring the platform remained reliable for both customers and staff. This collaboration reflects our commitment to providing practical, high-quality restaurant app development services.”

Implementation Step

Structuring Restaurant Workflows

We defined the complete operational flow for the restaurant app, covering reservations, dine-in orders, KOT routing, POS billing, and multi-branch coordination to ensure every process ran smoothly.

Developing Multi-Platform Applications

Our team carried out structured Android and iOS app development, creating customer-facing apps and internal staff modules supported by secure APIs for real-time communication.

Enabling Real-Time Operations

We implemented live order updates, table availability tracking, KOT syncing, and automated notifications to make the restaurant booking app responsive and reliable during peak hours.

Building the Admin Management System

A centralised web dashboard was developed to manage menus, staff roles, inventory, loyalty programs, payment records, and outlet-level settings, offering complete control in one place.

Challenges !!

It was extremely challenging to deal with walk-ins, bookings, and tables that were available during the rush hours if you didn't have an organised restaurant booking tool.

The kitchen teams were having a hard time keeping track of order updates that were either delayed or missing because of poorly organised workflows and the absence of a suitable digital restaurant mobile app system.

Multi-branch restaurants were looking for a single control system for their menus, pricing, offers, and staff roles, which was a challenge to achieve without the right app development configuration.

Restaurants required stable performance across devices, demanding expert Android app development and iOS app development for daily operations.

Solutions ✨

Knowing the inconvenience faced by businesses in handling bookings and walk-ins, we came up with an easy-to-use booking module which updated the table status in ‍‍‌real-time.

We have done it so that the kitchen staff can have the changes with them immediately by introducing a KOT-based order flow, thus speeding up the preparation, lowering the error rate, and making the coordination run smoothly.

By creating a centralised admin dashboard through which detailed control on a per-branch basis was possible, making menu changes, staff management, and day-to-day operations effortless.

We created apps that are very performant and are great on both platforms. They load fast, are responsive, and have a user flow that is easy and intuitive both for staff and ‍ ‌‍‍‌customers.

Impact it Created

Streamlined Restaurant Operations

The restaurant app helped automate bookings, orders, billing, and KOT updates, reducing manual errors and improving overall service speed.

Better Customer Experience

A user-friendly restaurant booking software would make it simple for customers to book tables, place orders, and track updates, enhancing customer satisfaction and promoting repeat business.

Consistent Multi-Platform Performance

Reliable Android and iOS app development ensured stable performance across devices, boosting daily usage and customer engagement.

Centralised Control for Restaurant Chains

The admin dashboard enabled easy management of menus, staff roles, inventory, and branch operations, supporting faster decisions and smoother workflows.

Customer Testimonial

“Working with Sphinx Solutions was great from day one. They understood exactly what we needed a full-featured restaurant app that covers POS, table booking, inventory, billing and staff management. Their mobile app development services delivered reliable performance on both Android and iOS. The final platform is stable, user-friendly, and perfectly aligned with our restaurant operations.”

Summing Up

The ‍Falchion Xeniaa initiative records the journey of Sphinx Solutions in transforming an idea full of potential into a complete restaurant mobile app platform that integrates POS, table booking, order management, inventory, staff workflows, and customer engagement, all in one unified system. By proficient Android app development and iOS app development, together with a backend that can be scaled and an admin dashboard that is user-friendly, the product is able to offer both good working hours and simplicity to restaurants of any ‍size.

As a committed restaurant app development company, we offer full-range restaurant app development solutions that help restaurants, cloud kitchens, QSRs, and nightlife venues to not only carry out their daily activities efficiently but also handle several branches simultaneously and deliver a uniform customer experience. With the help of a powerful, scalable digital platform, Falchion Xeniaa is now able to conduct its operations in a more efficient way, customers have a smooth interaction with the business, and business growth is ‍‌facilitated.

Build Smart Restaurant Apps With Sphinx Solutions

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FAQ

Questions & Answers

A restaurant mobile app allows customers to browse menus, book tables, place orders, and make payments from their phones. It streamlines operations and improves customer convenience, leading to higher engagement and repeat business.

A custom restaurant app gives you full control over features, branding, and user experience. It also adapts to your operational needs, making it more scalable, flexible, and future-ready compared to generic solutions.

The development timeline depends on your required features, design complexity, and platform selection. Generally, a fully functional restaurant app takes 10–16 weeks for development, testing, and deployment.

Yes, Sphinx Solutions provides complete Android app development and iOS app development. Your restaurant app can be built as a cross-platform or native solution based on your requirements.

The cost depends on features such as table booking, online ordering, payments, real-time updates, and integrations. After understanding your needs, we provide a clear and transparent estimate that fits your budget.