Retail & E-Commerce Software Development | Sphinx Solutions
1500+ Client Case Studies Proving Our Results-driven Approach
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Boost Sales With

Smart Retail and E-Commerce IT Solutions

For Your Digital Storefront

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Trusted by 1500+ happy clients, including some top fortune 500 companies

Our Solutions

Custom Retail & E-Commerce Software Development Solutions

At Sphinx Solutions, we help you deliver unparalleled customer experience with scalable and feature-rich E-Commerce software development solutions. All our services are sophistically designed for B2B & B2C business success. Our roadmap for custom E-Commerce development entails Proof-of-Concept, prototyping, piloting, and pricing engine implementation to achieve consistent and sustainable online business growth. 

Our customized E-Commerce solutions will help you boost your brand identity, drive customer engagement, and generate high revenue. Whether you are planning to build E-Commerce web apps or kickstart your business with a robust E-Commerce platform like Shopify, our developers are here to fulfill all your needs. What’s your challenge? Hire us to solve it.
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Omni-channel experience plays an important role in achieving long-term business success. We allow businesses to provide tailored and consistent services throughout the customer journey.
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Customer relationship management
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Marketing automation
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Customer loyalty programs
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In-store enhancements

We design and develop sophisticated E-Commerce applications & websites that cater to all your customer needs. Our team ensures a convenient and secure online shopping journey.
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Online store making
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Shopping cart design
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System Integration
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mCommerce solutions

Our supply chain solutions help you achieve insights in real time from point-of-sale to production
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Enterprise mobile apps
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Private promotion management
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Trade promotion management
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Supply chain management

Enhance decision-making with advanced data analytics from customer interactions and IT infrastructure.
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Reporting UI
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Predictive Analytics
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Data Warehousing

Retail & eCommerce Solutions 

Featured Retail & eCommerce Portfolio  

zenyum
Addisonross

Perfect Shopify platform that offers a fully integrated, scalable, and personalized shopping experience for B2C customers.

dahamakan
Emmett London

Feature-rich and highly discoverable eCommerce site that offers a range of luxury and premium branded products

vivno
Jadole Natural

All-in-one Shopify eCommerce store offering a diverse range of premium quality and affordable skincare products

agricomm
Truhair & skin

The finest Shopify store for Ayurvedic skin care products. All features are designed to deliver a seamless shopping experience

Our Offerings

Robust Retail & eCommerce Software Solutions

While business strategies and models of online retailers vary, we customize our software development approaches based on our client’s needs. With a vast domain knowledge and proven track record, we deliver end-to-end solutions for diverse businesses, from dynamic eCommerce startups to large-scale online marketplaces.
Market research and consulting
We do research on market complexities and demands to help eCommerce businesses overcome challenges and accelerate their growth.
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Market entry complexities
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In-depth competitor analysis
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Custom platform recommendations
Operational consulting & optimization
Our experts help businesses manage eCommerce workflows, streamline data management, and enhance system integration.
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Cross-system integration planning
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Business-centric data management
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Digital strategy reviewing
Retail software development
Our technical expertise helps accelerate custom retail software development and delivery. From prototype development to modernization, we cover all.
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Customized CRM platforms
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Affordable POS systems
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Inventory tracking solutions
Webstore Setup
With cutting-edge technologies, we set up feature-rich web stores for eCommerce businesses. We aim to transform your vision into reality with 360° solutions
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Top-notch front-end design
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Mobile-optimized solutions
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Advanced back-end development
eCommerce Software Development
Revamp your online business growth with custom eCommerce software development. Our proficiency extends beyond development with top-notch platforms like Shopify
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Easy product management
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Mobile-optimized platforms
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Excellent shopping carts
eCommerce integration
Our developers thoroughly integrate ERP and CRM systems and conduct testing to check website performance and functionality.
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ERP system integration
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CRM system integration
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Testing and optimization

Why Us

Empowering online retailers of all scales

We provide top-tier eCommerce development solutions to accelerate your online business growth and boost sales. Our experts leverage strategic approaches and data-driven intelligence that allow you to capitalize on the modernized architecture & offer omnichannel experiences to your customers. Whether it’s a quick web store setup or advanced system integration, we provide seamless eCommerce solutions according to your needs.
1. AI-driven solutions We combine custom eCommerce solutions with intelligent chatbots and AI-driven virtual assistants to offer personalized services and boost customer engagement flawlessly.  Our approaches not only streamline your business operations but we aim to level up the overall online shopping experience and foster eCommerce business growth.
2. AR/VR integration With AR/VR technology integration, we help eCommerce brands set up 360° virtual stores and outlets to revolutionize customer experience and interaction with online products. Our strong expertise in these technologies transforms traditional online retailing into unparalleled customer journeys that set new standards for eCommerce.
3. IoT-integrated eCommerce Our IoT-enabled eCommerce solutions help retailers to create a unique brand identity in front of their potential customers. With IoT technology, we allow retailers to track and manage every customer’s order accurately. We help retailers stay ahead in this dynamic eCommerce landscape by crafting a long-lasting impression and streamlining customer relationships.
4. RPA-enabled eCommerce We embrace RPA technology to minimize the workload and streamline operations of diverse eCommerce businesses. Through automation, we allow businesses to enhance productivity, optimize efficiency, and reallocate their resources to other initiatives. With tailored RPA solutions, we ensure consistency and accuracy in every process that results in enhanced customer experience & competitive advantage.

15 Years

of experience

200+

Team of Technophiles

1500+

Successful Projects

750+

Satisfied Clients

Brands

Trusted by worldwide eCommerce industry leaders

We dedicated software developers follow agile methods to craft feature-packed healthcare software solutions for startups, SMBs, and large-scale healthcare institutions globally. We help our potential clients with 
  • Robust IT Infrastructure 
  • Agile and Adaptive Approach
  • Continuous Quality Improvement
  • End-to-end Development Solutions
  • Time-zone Compatibility
  • Advanced Project Management
  • Transparent Communication
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Guide Topics

Selecting an Appropriate eCommerce Platform

Choosing the right platform is one of the important decisions for any startup or SMBs that would like to boost their online presence. Some of the important factors while choosing the right eCommerce platform include

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1. Integration Capabilities
You must ensure that the platform integrates seamlessly with third-party applications & other tools such as CRM systems, email marketing platforms, accounting software systems, etc. 
2. Easy to use
Consider the customization options, intuitive interface, and user-friendliness of the eCommerce platform. You should also look for smooth checkout processes and quick product management.
3. Features & functionality
Assess available features of the platform like inventory tracking, product management, marketing tools, and mobile responsiveness.
4. Scalability
Select a platform that helps with your business growth. It must be helpful for product catalog expansion, increased traffic & extra features as your business starts expanding.
5. Customer Support
Verify the level of assistance and technical support offered by the customer service team of the platform.
6. Cost
You have to consider the overall pricing structure, including transaction fees, setup fees, additional charges, and monthly subscriptions for advanced features.

Designing & developing an intuitive online store

Designing an intuitive online store needs careful attention to several elements to ensure an excellent user experience & boost conversions.

1. Responsive Design
Thoroughly optimize the online store for smartphones so that it can accommodate an increasing number of active shoppers
2. User experience
Always focus on intuitive navigation, proper CTA (call to action), and user-friendly interface.
3. Product Presentation:
Focus on product presentation and display. Showcase all your products with detailed specifications, premium-quality images & user reviews.
4. Customization & branding
Customize all branding elements including design, logos, typography, and colors to enhance your brand identity.
5. Checkout options
Simplify the checkout options by offering multiple payment methods and minimized steps. This improves user experience and satisfaction.
6. Search options
Add a robust and prominent search functionality to improve user experience. Also, implement a filtering option that allows users to find your products quickly.
7. Security measures
Make all transactions secure and protect customer data with encryption and SSL certificates. Security enhancement improves user experience and retention rates.

Managing inventory and product catalogs

Efficient inventory and product catalog management is important for eCommerce business success. Let’s have a look at what to consider for managing inventory.

1. Product catalog management
Manage and organize the product catalog by using tags, categories, and subcategories. It helps to facilitate searchability and improve navigation.
2. Attribute & variant management
If products are available in several variants like sizes, and colors, you must ensure an appropriate attribute and variant management that helps customers choose their favorite options.
3. Inventory tracking & stock synchronization
Manage inventory systems to monitor stock levels, automate reordering methods, and establish low-stock alerts to prevent stockouts. Moreover, synchronize physical inventory & online store in real-time to avoid overselling.
4. Order Management
If you offer pre-orders or backorders, set up clear and transparent communication with your potential customers regarding potential delays, availability, and delivery dates.
5. Product info updates
Update product data, stock availability, and prices regularly to offer customers and manage accuracy with important information.
6. Precise product descriptions:
Provide accurate and detailed product specifications, information, availability, and pricing to improve customer’s shopping experience.

Payment gateway integration

Integrate payment gateway options to your eCommerce store. It ensures smooth, convenient, and safe transactions. Let’s have a look at different payment gateway options.

1. SSL Encryption
Add SSL (Secure Sockets Layer) to properly secure data transmission between a payment gateway and the online store. This will protect sensitive data like customer's credit or debit card details.
2. Payment gateways
Selecting a reliable payment gateway provider is crucial as it provides top-notch security features and supports several payment options. It also complies with the highest industry standards.
3. PCI Compliance:
You must ensure that your eCommerce store and payment gateway adhere to PCI DSS or Payment Card Industry Data Security Standard. This protects customer cardholder information.
4. Fraud detection
Focus on fraud prevention or detection measures offered by payment gateways like card verification value (CVV), address verification services, 3D secure protocols, etc.
5. Tokenization
Prioritize tokenization as it replaces sensitive info regarding customer payment with tokens. This effectively minimizes data breach risks.
6. Payment support
Integrate several payment support methods like debit or credit cards, alternative payment options, and digital wallets like Apple Pay, PayPal, etc. This will help to increase the user's shopping experience.
7. Test & monitor
Conduct an appropriate testing method that ensures streamlined payment processing, and track transactions for fraudulent and suspicious activities.

Order fulfillment & shipping

Implement an appropriate shipping process & an advanced order fulfillment to improve overall customer experience. Let's have a look at important components of order fulfillment & shipping.

1. Fulfillment workflows
Streamline fulfillment workflows to manage order picking, packing, and order shipping process process. Thoroughly optimize operation sequences to eliminate errors and minimize turnaround time.
2. Order management
Implement effective order management to manage incoming order processing, customer communication, and order tracking.
3. Inventory integration
Integrate order fulfillment with an effective inventory management system. This will ensure stock updates in real-time and minimize the risk of overselling and product unavailability.
4. Tracking mechanisms
Help customers with tracking info that helps them accurately track and monitor their order shipment and delivery status. Add order tracking alters to keep users updated and informed of the order progress.
5. Integrating shipping careers
Focus on shipping carrier integration to automate package tracking, rate calculation, and shipping labels. Provide several shipping options to thoroughly accommodate user preferences and improve the shopping experience.
6. Return & exchange
Set up an appropriate return & exchange process. Give guidelines to start the return process, monitor return shipments, and get product replacements or refunds on time.
7. Customer communication
Build clear communication with your customer throughout the shipping notifications, order confirmations, proactive updates on delays, and order fulfillment process.

Search engine & marketing optimization

Consider the following, to optimize the eCommerce platform for marketing and search engines

1. Content marketing:
Create highly informative and premium quality content to engage more audience and establish your brand identity authority. You should also focus on social sharing to improve branding.
2. Search engine optimization
SEO is a technique that allows you to optimize your website for better search engine ranking. Strategically incorporate keywords into website content to improve digital presence.
3. Email marketing & paid advertising
Create an email list & set up campaigns for your products, personalization, and discounts. Use PPC platforms for broader audience reach and campaign optimization to boost ROI.
4. Social media integration
Add social media channels to promote your products and eCommerce website. You can also use better social sharing buttons to increase your brand visibility and improve brand awareness.
5. Conversion rate optimization
Prioritize CRO to analyze user behavior patterns, optimize design, and add CTA buttons. Add web analytics tools to track performance and streamline online marketing strategies.

FAQ

Questions & Answers

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The cost of retail software development usually starts from $45,000 and goes up to $1,50,00. Technically, this cost varies depending on diverse factors including features and functionalities, development platforms, choice of tech stacks, project complexity levels, developer’s hourly rates, development team size, and so on.

There are several retail software development organizations across the globe. However, in terms of industry expertise, and strength, one of the top retail software-making companies is Sphinx Solutions. The company has a proven track record of 1500+ delivered projects and 14 years of experience in custom software development.

Creating an advanced retail software application varies depending on feature complexity, specific requirements, project scale, etc. Let’s have a look at the general resources and timeline required based on several scenarios:
  1. Requirement Analysis - 2 to 4 weeks
  2. Design & Planning - 4 to 8 weeks
  3. Product Development - 12 to 24 weeks
  4. Launch & Deployment - 2 to 4 weeks
  5. Post-Launch maintenance & support - Ongoing

Online retailers are significantly leveraging AR and VR technologies to boost sales, drive engagement, and improve shopping experience. They usually use these technologies in the following ways:
  • Integrating virtual try-on
  • Creating product visualization
  • Setting up virtual showrooms
  • Developing AR-powered navigation
  • Running AR-based marketing campaigns

Establishing an integrated retail automated data management system needs a number of factors such as proper planning, proper business understanding, use of proper technologies, etc. Let’s have a look at how to develop retail automated data management systems:
  • Step 1: Define your project requirements
  • Step 2: Select the right tech stacks
  • Step 3: Create data architecture
  • Step 4: Implement data integration
  • Step 5: Create automation workflows
  • Step 6: Analytics capabilities & develop reporting
  • Step 7: Conduct testing and quality assurance
  • Step 8: Deploy the system and focus on maintenance

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