Salesforce Integration

Salesforce Integration Customization Maintenance & Support

Sphinx Solution’s tailor made Salesforce integration consulting service is designed for maximizing the efficiency of your CRM (customer relationship management tool). We have extensive expertise in mapping the business goal with top CRM, ERP, FedEx, EDI, eCommerce and other critical connectivity as well reporting applications of your organization. We are a leading Salesforce development company having dedicated skill set for custom integration, maintenance and support for your evolving business requirements at most efficient manner.

Our Salesforce Development Services include

Our partnership keeps you branded customer experience with custom CRM implementation and development –The Way your business function.

Sales Force

Salesforce Customization

Extend the operational capabilities in the same way your business function. Beyond standard functioning; our capabilities lie in- customization of advanced automation, reports, dashboard, triggers, page layouts, Customer UI, custom process embedding, or embarking ritual logic: All we can do considering the feasibility and efficiency Of solution.
CRM Customization Include –

» Personalize solution mapped with business needs
» Custom reports and Dashboard
» Customizing for apps
» Custom Email Services, Packaging integration

Salesforce Development

Our experts help you to unveil the full potential of Salesforce CRM and customize the solution to map business needs. Our Development includes -

» Custom Salesforce App development
» Client centric dashboard and user interface
» Extending scope and functionalities
» Custom adapters: e.g. development using Force.com, Apex, VisualForce.com, and Triggers
» Development of Visualforce pages, custom S-controls, Triggers, custom Views, Page Layouts, efficient Workflows, and Apex classes

Salesforce Development
CRM Consultation

CRM Consultation

Our prestigious Agile approach initiates with realization of your unique business necessities, challenges and success factors. Considering extensive industry experience for various niches, we streamline, evaluate and optimize Saleforce solution.
Our Competency in Salesforce lies in -

» Business requirement & information sourcing Analysis
» CRM Architecture evolution
» Development and deployment of complete solution architecture
» Maximum efficiency and output

CRM Implementation

Taking leverage of Agile Methodology our Consultants help you in proper implementation of Salesforce.com. Our some of many implementation services include -

» Setting up sales/service modules
» User administration & profile setups
» Security and sharing setups
» Salesforce1 mobile administration
» Reports & Dashboards, Email setup, Community setup, Deployment processes
» Business workflow & approval process
» Business Intelligence using analytics cloud
» AppExchange products/plugins installation

CRM Implementation
Integration

Integration

You can rely on us for a robust, scalable, secure, performing and seamless integration of Salesforce.com with your organization’s necessary applications and external cloud services. Our proficiency lies in -

» Internal Applications -such as ERP, Databases, Legacy systems, Website, Accounting, Inventory, Order Management, Data Warehouse, Flat files, XML files, etc.
» Cloud Services-such as Amazon Web Services, Google AppEngine, etc.
» Custom Webservices using REST API /SOAP API
» Salesforce-to-Salesforce synchronization
» Real-time / scheduled synchronization
» MS outlook integration, SharePoint integration

CRM Migration

Worried for migration of your existing customer data from other applications? Our years of experience and proficiency make it a fun to migrate data to Salesforce from various applications such as- QuickBooks, Microsoft Dynamics CRM, NetSuite, GoldMine, Sage SalesLogix, bespoke systems, and Excel spreadsheets etc.

» ACT! and Microsoft Dynamics to Salesforce.com
» Migration from Sage SalesLogix, bespoke systems, Goldmine, Sage CRM and SugarCRM
» Migration from legacy frameworks or custom databases to Salesforce

CRM
Administration Support

Administration & Support

Post development and implementation Support and administration are critical for success and wider adoption. We can help on various administrative activities, such as Domain Registration & Setup Public Access, Trust IP Range, Visualforce & Apex Access, Profile Setting, Login Settings, Activation & Deactivation, and publishing app on App-Exchange etc. Our experts deliver the highest quality services regarding support and maintenance of your SalesForce.com application

» Testing and development to live customization and installations
» Server Admin services and fine tuning
» Routine day to day support
» Environment monitoring
» Application maintenance
» Enhancing existing features

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