Software Maintenance & Technical Support

Technical Support & Maintenance

Our exclusive 24*7 software support and maintenance services are designed to deliver optimal value to your business. A dedicated team of expert software professionals sustain for software upgrades, remote technical support, error handling to avoid any downtime or performance issue so you can focus on your core business functions. To accommodate any software challenges, our long-term continual maintenance and real-time support experts expeditiously diagnose the quandary and resolve it.

With Sphinx Solution’s support & software maintenance services you get

Production Emergency Support

Backed by emergency fine-tunes, platform monitoring and comprehensive 24/7 software technical support, training, and consultancy, we avail you reach the next level in the digital oilfield and seamless operations.

Management

Sphinx Solution takes complete ownership over Upgrades, enhancements and customization, QA / Testing, Release management, Database maintenance, Performance tuning, Security management in addition to dedicated customer support and end-user issues handling.

Ongoing Application Maintenance and Support

Technology is highly dynamic sector, due to continual innovation and ever-changing expectations of customers we provide continual maintenance & support ranging from version upgrades to solving critical problems, advancements etc.

Infrastructure Support

Our tailor made infrastructure support ascertains the highest calibers of accessibility for the software applications. Service options are customized to address different infrastructure elements, e.g. System Software and various levels of availabilities.

Specialized Support & Maintenance Services

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    Upgrades

    Software Version Upgrades & Functionality Upgrades

  • Migration

    Database, Programming Language, Platform and many other technology related migration services.

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    Support

    24*7 real time Operational and Helpdesk Support, also a continual support after releasing and deploying a software or any application.

  • Maintenance

    Database, Mobile Apps, Packaged Software, Website/Web Application Maintenance, Custom Application Software Maintenance, Long-term Maintenance.

  • Enhancements

    Application Enhancements & Performance Enhancements and customization to meet your business objectives.

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    Other Support Services

    Bug Fixes, Defect Resolution, Porting, Software Re-engineering, Request Based Software Services, Request Handling, Configuration management, Status Reports etc

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